Some people need to do a lot of correspondence each day. And they're finding ways of splitting it up, organizing it, and deferring it, all so that they can process as much as possible.
Businesspeople are especially familiar with the challenges of maintaining focus on the task at hand while also responding to all kinds of communication, and keeping track of time.
Through history we've seen a lot of solutions to this: administrative assistants and customer service clerks are the classic examples.
In today's productivity environments, e-mail and instant messages are replacing a huge chunk of phone calls, allowing everyone to do more communicating - and more effective communicating.
E-mail is also providing a convenient bridge between cellphones and computers, through the internet.
How fast can this trend grow? As fast as people can learn to use their cellphones to send e-mails and facebook messages.
